Jakarta, Gizmologi โ The floods in Sumatra, which have hit Aceh, West Sumatra, and North Sumatra, have caused signal problems. Minister of Communication and Digital Affairs, Meutya Hafid, provided an update on the floods in Sumatra during a coordination meeting with cellular operators in Medan on Monday (December 1).
Reports from cellular operators were compiled and a total of 90 percent of transmitter towers have resumed operations. This number will be accelerated so residents can resume communication and access important information.
"Cellular operators report that service is 95 percent restored in West Sumatra and 90 percent in North Sumatra. In Aceh, power outages continue to cause around 60 percent of towers to be inoperable. The government, along with operators and PLN, continues to work to ensure services return to normal soon," said Meutya.
Also Read: Telkomsel Restores 79,7% of Service Following Sumatra Landslides
2.804 Towers Suffered Disruption Due to Sumatra Floods
According to reports as of 12:00 a.m. Western Indonesian Time (WIB) on December 1, a total of 2.804 towers experienced outages across the three provinces, including 1.969 in Aceh, 681 in North Sumatra, and 154 in West Sumatra. Recovery in Aceh is expected to increase significantly over the next four days as PLN improves the electricity supply.
The government is also collaborating with the Indonesian National Armed Forces (TNI) to expedite the delivery of repair materials to hard-to-reach areas. In addition to technical recovery efforts, the Minister of Communication and Information Technology commended mobile operators for offering tariff discounts and extending card validity periods for users in affected areas.
For example, Telkomsel offers the Sumatra Care Alert Package, which can be used by users affected by the Sumatran floods and landslides. This package is free of charge through UMB. 88820 #.
Packages this can be activated once and is valid for SIMPATI users, by.U (prepaid), or Halo (postpaid) in the affected areas. Telkomsel provides two options, namely 3 GB package data for 7 days, or 300 minutes of calls + 1.000 SMS to all operators for 7 days.
XL SMART then provided emergency aid packages, including basic necessities, snacks, and drinks for babies and children. The aid was distributed to six districts: Pidie Aceh, Lhoksumawe, South Tapanuli, Mandailing Natal, Padang Pariaman, and Tanah Datar.
Meutya urged the public to remain vigilant and follow the instructions of officers. She also reminded flood victims in Sumatra to use official channels for disaster information via the link https://s.id/TanggapBencanaSumatra.
The coordination meeting at the Medan City Frequency Monitoring Center was attended by the President Director of PT Telkom Indonesia, the President Director of PT Telkomsel, the Director & Chief Regulatory Officer of XL Axiata, the CRO of Indosat Ooredoo, representatives of Starlink Indonesia, PT Pos Indonesia, RRI, TVRI, ANTARA, and affected local governments. Also accompanying the Minister of Communication and Digital Technology were the Director General of Digital Infrastructure, Wayan Toni Supriyanto, and the President Director of BAKTI, Fadhilah Mathar.
Previously, the Ministry of Communication and Digital Affairs deployed the SATRIA-1 satellite to flood-affected areas in Sumatra, specifically at 10 locations. The Minister reminded residents to utilize this service to obtain government information.
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